I was floored by how much crud got past the bag and the false bottom.
As Stout_fan said above, maybe a pump/RIMS approach would work better with the SSBrewtech tun, but that's more $$$ that I really don't want to throw at this problem.
The 80/~ ale I brewed yesterday was mashed in my old cooler/stainless braid mashtun. Took a quart of runoff to clear, and the runnings stayed clear until the end of the sparge.
Perhaps the universe is trying to tell me something.
Just because I am trying to envision how this was set up. You had the false bottom and everything in. Put the bag in and then filled the bag with the grain.
I will be honest, I am not sure how a pump or rims would make a difference here. Plenty BIAB with just a pot and a bag and do not have that kind of crap getting through.
Have you contacted SS Brewtech with your severe dissatisfaction? You paid good money and have made good faith attempts to get their product to work. If they belly ache about too late to return, tell them the delay came from you dicking around around with their product.
Otherwise . . . . .
If it were me, I would try putting a stainless steel screen between the bag and the false bottom. I do not know what the mesh pitch is on a bazooka screen, the bazooka I use, gets clear after 1 liter vouloff. On McMaster-Carr a 24' x 24" screen will run about $15.00.
A 300/400 micron bag is much finer than a bazooka tube. That is why I am at a loss here.